Shipping Policy
1. Shipping Methods
- We offer standard shipping for all domestic orders.
2. Shipping Rates
- Shipping rates for all items will vary depending on the size of the package and distance involved. Please consult with your sales representative for precise pricing.
- Additional charges may apply for oversized items delivered to residential addresses. These charges will be calculated and disclosed at the checkout stage.
3.Processing Time
- Orders are typically processed within 2-4 business days after payment confirmation.
- During peak seasons or sales, processing times may be slightly longer
4. Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order's status through our website or the carrier's website using the provided tracking number.
5.Shipping Restrictions
- We only ship to addresses within the United States. We do not ship to P.O. boxes.
- Please provide a physical address for delivery.
6.Oversized Items
- Some items may be considered oversized or overweight, resulting in additional shipping charges.
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The applicable charges will be calculated and displayed at checkout.
7.Damaged or Lost Shipments
- In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately.
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We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund
8.Order Modifications
- Once an order is placed, modifications such as address changes or item additions may not be possible.
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Please review your order carefully before completing the purchase.
9.Holiday Shipping
- During peak holiday seasons, shipping carriers may experience delays. We recommend placing your orders in advance to ensure timely delivery.
10.Contact Information
- If you have any questions or concerns regarding shipping, feel free to contact our customer service team at +1 (866) 673-2770.
By placing an order with Apex Auto Parts, you agree to abide by the terms and conditions outlined in our shipping policies. We strive to provide the best possible shipping experience for our customers. Thank you for choosing Apex Autoparts!